Call Center Article Archive
Conference and Workshops: TECHNICAL CUSTOMER SERVICE WITH SAP
Call Center Prospect Databases for Call center Technology and Outsourced Call Center Service Providers
The Call Center School Wins Best of Show Award for Training Offering
Connect2inc: Outsourced Customer Service and Philippines Call Center
Call Center Excellence: Critical Steps for Delivering First-rate Customer Service
PREMIERE CONFERENCING REDUCES COST, SIMPLIFYING PAN EUROPEAN CALLS WITH FIRST DEDICATED LOCAL NUMBER CONFERENCE SERVICE
Participants Throughout Europe Now Save International Call Charges
Hiring Virtual Call Center Reps
Call Center Jobs.com and TelePlaza.com Expand Partnership to Deliver more Call Center Information.
HigherGround to Participate in STC Spring Conference
Customer Service and Call Center Outsourcing, What's The Buzz?
Seasoned sales, marketing and call center practitioners launch The Customer Management Gurus Group, a cutting-edge management consulting firm
Onyx Software and Interactive Intelligence Deliver Integrated CRM and Contact Center Solution
Verbatim Conference Call Transcription Service is Launched Today
Call Center example for picoXpert® v.1.04 Released
Shanghai P&S Electronics Selects Oki's CTstage® 4i for its Call Center System
Nationwide Prayer Meeting by Conference Call
Inwoo Tech CRM Service Center is First Korean Outsourced Call Center to Achieve Certification to COPC-2000® Standard
TRG Director of Help Desk Services to Speak at HDI Conference
iFreedom Communications Announces New SIP Platform Network For VoIP
www.BestT1Prices.com Launches New T1 Service Call Center
White Pajama Wins Customer Inter@ction Solutions
CRM Excellence Award
Exlservice Inc. Links Continents with Contact Center Technology from Noble Systems
SURVEY SUGGESTS THAT ALLOWING AGENTS TO WORK FROM HOME IS A SUCCESFUL STRATEGY FOR CALL CENTERS
ECSI Announces Conference Call
BREAKING THE VOICE MAIL BARRIER
Track Individual Customer Service Call Time
New Research Strongly Supports the Link between Call Center Performance and Customer Loyalty.
LJ International Announces First Quarter Earnings Release Date and Conference Call
Click4Talk Service Offers High Customer Conversion at Low Cost-per-Click
CALL FOR ABSTRACTS – 2004 ANNUAL CONFERENCE
SPEEDCOM WIRELESS INVITES YOU TO JOIN ITS SECOND QUARTER CONFERENCE CALL
Contour Design's RollerMouse Station™ Wins Call Center Magazine Award
Touch Asia and Asian Call Centres Launch “Safe Switch”
Start Planning for Customer Service Week.
Cheap international call - internet phone - long distance provider
Talk2Rep Call Centers and Contact Management Services Have Won the 2004 Rising Star Award
Customer Communications Group to Reveal How to Use CRM to Propel Customer and Shareholder Value
Credit Suisse Privilege Limited Moves from Traditional Insurance Provider to Lifestyle Financial Planning Institution
UpSource Chooses HigherGround Call Recording and Monitoring Solutions for
Newly Updated Call Center Operations
NEW CALL CENTER SURVEY LAUNCHES ALLIANCE BETWEEN VDC AND CCNG
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