Call Center
Call Center Careers
Job board featuring call center and contact center jobs. Other features include a searchable resume bank, personal search agents, employer profiles and call center industry resources.
www.callcentercareers.com
Relay Communications
Offering order taking services for inbound telemarketing, call center services, answering services, call centers, credit card verifying, digital pager services, help desk services, and credit card processing
www.relaycom.com
Dialogue Partners
This site is designed to professionally and confidentially give candidates and employers in the call center industry an opportunity to develop mutually beneficial relationships with one another.
www.dialoguepartners.com
Torcom Call Center
Catalog and literature response, reservation scheduling and web-enabled agents.
www.torcom.com
eLoyalty
Offering a range of customer service solutions including call center integration, ERM and eCRM, CTI and help desk , field service and logistics solutions, and customer relationship management.
www.eloyaltyco.com
Customer Service Group
Resource for customer service, call center and helpdesk professionals.
www.customerservicegroup.com
The Ridge Recruiting Group
Specialize in Human Resources, Sales, Health Care, Retail, Banking, Financial Services, Information Technology, Call Center Technology and Six-Sigma Quality.
www.ridgerecruiting.com
Answer Quick
Call and fulfillment center.
www.answerquick.com
I.C. System
Offers expertise in direct marketing, collection and call center services.
www.icsystem.com
Call Center News Service
News about inbound and outbound centers, help desks and support operations.
www.callcenternews.com
Call Center Consulting, Inc.
Supplier of auto and predictive dialers, inbound and outbound voice messaging systems.
www.multimessenger.com
Alta Resources
Offering interactive call center solutions.
www.altaresources.com
Island Data
Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.
www.islanddata.com
Corporate Services, Inc.
Services include fulfillment, direct mail, call center, printing, rebate processing and database management.
www.corporatesvcs.net
Sundialer Technologies
The SunDial Windows NT® Predictive Dialer is a true blended inbound/outbound, client/server call center solution.
www.sundialer.com
Interact Services Inc
Provides call center and fulfillment services with a specialty in the technology sector.
www.interactservices.com
Call Center Training & Help Desk Training Seminars
Resource for seminars, conferences, and certification classes addressing customer service management, help desk software & technology, CRM, and CTI.
www.the-resource-center.com
Center Partners
Provides call center outsourcing services for technical support, customer service, outbound campaigns, order entry/fulfillment, conference registration, and help desk services for the high-tech, communications, financial services, telecommunications, and wireless industries.
www.centerpartners.com
Spectrum Corporation
Manufacturer of software-driven call center wallboards. Information updated and displayed for agents on flat panel.
www.specorp.com
ISI eLearning Solutions, LLC
Agent and supervisor call center training on the web or CD-ROM.
www.isi-elearning.com
Entretel Inc.
Specializes in performance management and call center consulting as well as soft skills training for people in telephone-based customer service and sales positions.
www.entretel.com
Holldon Telemanagement Group
Professional call center consultants that specialize in outsourcing and project management.
www.holldon.com
Tele-Center, Inc.
FREE call center referral service representing over 100 centers.
www.telecenterinc.com
Telecommunications Information Systems Ltd.
Designs and develops integrated digital recording and communications management solutions, including voice/data monitoring, call management and call center solutions. Company and product information.
www.tisl.com
JD Hersey & Associates
Specializing in mid to senior-level executives within the following industries: Call Center/CRM, Consumer Products, Finance, IT, Real Estate, Retail, and Software Services.
www.jdhersey.com
E-Business Center
Virtual office service, personalized receptionist phone services, phone line, call forwarding, fax, prominent address. Based in Costa Rica.
www.ebusinesscentercr.com
IMC Marketing
Provider of telemarketing and call center services directed at the financial industry.
www.imcmarketing.com
Zamba Corporation
Designs, implements and integrates enterprise-level applications to facilitate sales automation, call center management, marketing automation, and automated field service and sales. (Nasdaq: ZMBA).
www.zambasolutions.com
Focus Telecommunications
Provides order taking, credit card authorization, inbound and outbound telemarketing, voice mail and other call center services.
www.focustele.com
Active TeleSource, Inc.
Professional call center services and fulfillment.
www.activetelesource.com
Contacteam
Specializes in call center staffing, with offices throughout the United States.
mycontacteam.com
Blue Pumpkin Software
Call center workforce management scheduling and forecasting software for customer contact centers and inbound sales call centers
www.blue-pumpkin.com
TeleCont@ct Resource Services
Inbound, outbound, and B2B telemarketing outsource call center services.
www.targetyourmarket.com
Available Communications
24 hour order taking inbound call center providing internet operators toll-free 800 answering and order fullfilment.
www.available.com
TAC
Call Center Staffing Group provides call center and help desk staffing solutions.
www.tacworldwide.com
CallCenterStore.com
On-line store for your call center and telemarketing needs. Books, tapes, small equipment, training resources and discontinued products.
www.callcenterstore.com
Database Systems Corp. Telecommuting Software
Provider of virtual call center technology including remote agent windows software and virtual phone system supporting work at home agents and call distribution.
www.databasesystemscorp.com
Arial International
Consultancy and innovative training specialists serving call center operations in the consumer credit and collections fields.
www.arialinternational.com
Ixian Technologies
A full-service market research and usability consulting firm. Specialties include: usability and HF Analysis, usability testing/analysis, voice technology interface design, design for accessibility/ADA, call center design.
www.ixiantechnologies.com
Call Center Times
Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions.
www.callcentertimes.com
Tele pricing
Vendor products and services covering internet telephony, CRM, IVR, and call center arenas.
www.telepricing.com
James Thurber: we call him Jamie
Biography, tribute, the canon, quotable quotes. From the Thurber House in Columbus, Ohio, a literary center for writers and readers.
www.thurberhouse.org
Alorica, Inc.
Providing call center solutions.
www.alorica.com
TelePlaza: Telemarketing Resource Directory
A comprehensive directory of products, services, and relative information for the telemarketing and call center professional.
www.teleplaza.com
Telecorp Products
Call center management software. Includes ACD historical reporting, real-time agent monitoring, forecasting, sheduling and quality monitoring capabilities.
www.telecorpproducts.com
Contact America, Inc.
Call center services for 800#s, outbound, inbound and e-commerce customer service.
www.contact-america.com
Computer-Assisted Language Learning
A short bibliography of ERIC documents related to CALL, from the Center for Applied Linguistics.
www.cal.org
Telegenix, Inc.
Manufacturer of LED Readerboards for use in the call center enviorment, displaying ACD information.
www.telegenix.com
Phoenix Resource Group
Staffing, education and consulting services for credit, collections, customer care and call center enterprises.
www.e-prg.com
Bridgeforce, Inc.
Consultancy specializing in collections, fraud and call center operations optimization.
www.bridgeforce.com
Extend Communications
1-800 inbound call center, providing order taking, and direct marketing response services in the Canada and US.
www.extendcomm.com
Software Support Professionals Association (SSPA)
Free newsletter, support industry survey data, virtual trade shows, online certification, eCRM, call center and help desk tips.
www.supportgate.com
ESL Cafe's Discussion Center: Computer Assisted Language Learning
A messageboard for those interested or involved in CALL.
eslcafe.com
Sales Training and Sales Recruitment
Sales Training through public courses, also on-line sales training, sales recruitment, psychometric testing available, telephone sales training with telephone customer care. Building the in-house call center. Located in UK.
www.salesxcellence.com
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