Call Center Software
eQuality
Provider of technological solutions software to store, identify, retrieve and analyze digitally recorded telephone or electronic customer communications. Focus on call center applications. UK corporate headquarters.
www.Eyretel.com
WWW.VIDNET.ORG - VIDEO CONFERENCING SOLUTIONS
... Test & Evaluation Video Conference Center Test & Evaluation Details Server Hardware Only Tech Notes Purchase Custom Server (Hardware) for Conference Center Software Details $CALL Includes Technical ...
www.vidnet.org
VoIP Hosted Virtual Call Center - Auto Dialer-Autodialer Software-Autodialer...
... specific countries. (top) ASAD Virtual Contact Center™ Feature List Agent Features True predictive ... ... hot, warm, and cold transfers. Call conferencing Agents can conference unlimited parties and either ...
www.usautodialer.com
Applied Innovation Management, Inc.
Modular Customer Relationship Management (CRM) and Sales Force Automation (SFA) software including call center/help desk, customer, products, operations and employee support, asset management tracking, project change management.
www.sales-management-expert.com
Braxtel Communications
Providers of hosted and premise based customer call center solutions software incorporating Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Computer-Telephony Integration (CTI).
www.braxtel.com
Call Center Technologies
Software developer, VAR, and partner in the call center and help desk industry and more recently in the visual information industry.
www.callctrtech.com
A-Tel Communications, Inc.
Telecommunications company for greater Chicago, offering communication phone systems for both large and small businesses. Axxess and ESI dealer, plus telephone systems, conference phones, video conferencing and call center software.
www.a-telcom.com
NBX Software
Industry specific software solutions for use with 3Com's NBX Voice System. Provider of call center software and help desk management tools.
www.nbxsoftware.com
Qwiz
PC & Web-based pre-employment tests include office skills, business skills, technical skills, call center, software skills and attitude assessments.
www.qwiz.com
Touchstar Software
Call center software for telemarketing, routing, computer telephony, predictive dialing, and automatic dialing.
www.touchstarsoftware.com
Avotus
Offering software designed to help call center managers and supervisors control Nortel Networks Meridian 1 system. Product aims to reduce the number of abandoned calls and optimize staffing levels.
www.avotus.net
Java (TM) Telephony API
Sun's JTAPI specifications website. Software provides various call center services.
java.sun.com
Speedline Solutions
Touch-screen point of sale computer systems, back-office and corporate restaurant management software, and call center solutions for pizzerias and multi-store pizza chains.
www.speedlinesolutions.com
Kenexa - the Makers of Prove It!
Offers over 400 assessments for software, call center, industrial, medical, legal, office, programming and technical skills. Test results are automatically saved, printed or e-mailed.
www.proveit.com
Smith - Store -- Online Shopping
... Center Guide Incorporation Services Internet Phone Software Executive Office Chairs Massachusetts ... ... Guide Panasonic KX-TG6502B Cordless Cordless Phones Conference Call Services Quincy, Massachusetts ...
www.smith-store.com
FootPrints Web-based Help Desk
FootPrints Helpdesk provides web-based problem resolution software that includes call center management, knowledge bases, support task automation, and self-help options.
www.unipress.com
The Help Desk Software Directory
A directory of suppliers of help desk software, call center software and help desk management resources.
www.thehelpdesker.com
YellowBrick Solutions, Inc.
Software that allows organizations to influence existing applications and data sources to provide a customer profile available on different channels, including the web, email, direct mail, and call center.
www.yellowbricksolutions.com
Datapulse
Supplier of call center and computer telephony software products to organizations in markets world-wide.
www.datapulse.com
CommSoft
Offers a range of call center and customer relationship management software, along with software to monitor employees internet usage at work.
www.com-software.com
Centergistic Solutions
Offers software designed to gather data from multiple sources including call center ACDs and present this information in dynamic, functional formats.
www.centergistic.com
Dial Connection, Inc.
Offering predictive dialing, telemarketing and call center software solutions.
www.dialconnection.com
UtilCall
Call center software utilities.
www.utilcall.com
Xentrax
Automated solutions for the Canadian contact center and call center market. Products include software, hardware and service solutions for management and monitoring.
www.xentrax.com
Acorn Recording Solutions
Digital voice recorders for telephone and radio calls. Call Center agent evaluation and monitoring software.
www.acornrecording.com
True Data
Reseller for Dialogic hardware or PC-PBX's in general including TeleVantage software, Music Telecom hardware, VOIP solutions, telephones, headsets, call center goodies.
www.thetelephoneshopper.com
Phynder Web Directory Internet : Telephony
... and mangaging of telephone calls.) Companies and Products featuring Internet Telephony, New Age Telcos and the like. CTI Conference and Call Center Internet Phone Software Vocalbox See also ...
www.phynder.com
Information Access Technology
Provide established predictive dialing and interactive communication software for the call center environment
www.iat-cti.com
Active Call Center
TAPI based interactive voice response (IVR) telephony software for voice modems or telephony cards. This software includes touch tone and speech recognition and text-to-speech generation.
www.activecallcenter.com
VOXCO - Survey Software
Survey software for market research, contact centers : online surveys, virtual call center, telephone surveys (CATI), CAPI, cross tabulation software. CTI solution : predictive dialer, ACD, IVR.
www.voxco.com
IP5 Corporation
Computer telephony systems. Call center. VoIP VoATM. UnPBX, NT-PBX. CT software.
www.ip5.com
Genesys Corporation Homepage
Enterprise Interaction Management software. Features open, scalable framework and integrated applications that enable call and contact center solutions for voice, Internet, and email.
www.genesyslab.com
IVR Software Development
Provides software to create, run and maintain interactive voice response (IVR) systems for both inbound and outbound call center and voice mail systems.
www.ivrsoft.com
Lead Generation Business Leads Technology Telemarketing Software Sales Leads
lead generation business leads marketing software sales leads telemarketing crm outbound customer call center sales leads companies b2b telemarketing digital recording sales leads digitally recorded ...
www.telemarketing-businesses.com
Blackbaud, Inc. | Media Center | Press Release Item
... quiet period. Additional details for this conference call will be provided in the August 4th ... ... Inc. Blackbaud is the leading global provider of software and related services designed ...
www.blackbaud.co.uk
Stratasoft
Call center software including predictive dialing, ACD, IVR, call blending, web collaboration, CTI and other products.
www.stratasoft.com
QUIK Computing
Offers Ace Operator, a feature-rich web-based call-center solution using instant messaging. A free version of the software is available.
www.quik-j.com
Productivity Associates
Call center tracking software and systems for web based help desk solutions.
www.gotopai.com
Bynari Canada
Providing insight server software and technical support for Linux through affiliate consultants and toll-free per-incident call-center support.
ca.bynari.net
WiseUncle, Inc.
Computational intelligence and behavioral science used to produce Customer Relationship Management (CRM) software for recommendation, prediction and customer behavior analysis. Web and call center tools also available.
www.wiseuncle.com
Amtelco
Provider of call center communication systems, software applications and XDS technologies. Patented Infinity product offers ACD, voice processing, text messaging, PBX capabilities and digital switching.
www.amtelco.com
Q-Max
Develops and sells call center management software.
www.q-max.co.uk
Trio AB
Software solutions for corporate telephony and value-enhancing call management. TeleVoice product line for customer support and contact center applications; integrates incoming calls, email, voice mail, web and fax.
www.trio.com
FocalPoint
Call center wallboard software for supervisors and agents broadcasting real-time call center statistics, custom messages and alerts. View demo, features and pricing of desktop wallboard software.
www.focalpointstats.com
Travis Voice and Data
Provider of call center products such as Mercom Audiolog digital agent recording system, IntellAgents2000 quality assessment tool, "Axxessory" call center solution and AgentCARE agent management software. Oklahoma City
www.travisvoice.com
Plum Voice Portals
Plum provides IVR systems and software with full support for open standard VoiceXML scripting. Enhancement options include various speech recognition and text-to-speech engines, call center integration, outbound dialing.
www.plumvoiceportals.com
IVC Inc.
Call center management and e-commerce web site builders using open-source software.
www.ivc.com
Harland Financial Solutions, Inc
Provides software for financial institutions, including CRM, mortgage, teller, platform and call center solutions. The ULTRADATA System for credit unions runs on MultiValue/Pick databases. Located in Atlanta, Georgia, USA.
www.harlandfs.com
Zeacom
Customer call center software, customer contact centre software, computer telephony integration, voice messaging software, unified messaging software, Qmaster, Q-Master, Corus software.
www.zeacom.com
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