Customer Relationship Management
e-Satisfy.com
A customer relationship management company that measures the customer experience for click and mortar companies. Find contact information, services offered, employment opportunities, news, press releases, and a list of clients.
www.e-satisfy.com
Insight out of Chaos
A direct marketing company covering loyalty programmes, frequent shopper marketing, database management,target marketing,customer relationship management and direct mail.
iooc.com
ARO, Inc.
Provides customer relationship management services such as contact centers, data entry, forms processing, and customer fulfillment.
www.callcenteroptions.com
Princeton Consulting
European consulting company focusing on customer relationship management and customer-focused eBusiness. Includes management, company background, values, partners, news and client list.
www.princecon.com
Ascendix
Provides customer relationship management and sales force automation solutions together with the associated integration and training services to large and mid-sized companies; Dallas, Texas based.
www.ascendix.com
Pyramid
Provides customer research (consumer research and business-to-business research), industry benchmarking and customer relationship management strategies and process development.
www.pyramidupdate.com
Pegasus
Customer Relationship Management software for midsize and small organizations. Includes newsletter and clients.
www.pegasus.be
McFadyen Consulting
Offers portal solutions, customer relationship management, web personalization, content management and workflow management services.
www.mcfadyen.com
Lava Marketing
Offers Internet marketing seminars, marketing planning, copywriting, media relations, and customer relationship management services.
www.lavamarketingideas.com
CRM (UK) Ltd
Consultancy practice specialising in customer relationship management. Details about the company, services, clients, publications, events and contact information.
www.crmuk.co.uk
Peak Performance Consulting Group
Complete customer relationship management resource: strategic planning, marketing strategy, distribution strategy, sales management automation.
www.ppcgroup.com
The Interchange Group UK
Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.
www2.interchange.co.uk
Sitel Corporation
Delivering telephony based customer relationship management solutions and project management.
www.sitel.com
Connective Commerce Corporation
Offers services for application development, B2B system integration, application hosting, customer relationship management (CRM), and trading partner management and implementation.
www.connectivecommerce.net
Charter Continuum
Customer relationship management with software for handling customer feedback ensuring customer retention.
www.charter-uk.com
Aquave Group
Provides healthcare organizations with consulting support for HIPAA compliance, Customer Relationship Management (CRM), application integration and custom development.
www.aquave.com
MVC Associates International
Director Mark Van Clieaf heads this international team specializing in database marketing, customer relationship management, and leadership effectiveness.
www.mvcinternational.com
Ulysses CRM
Developer of service-centric customer relationship management and facilities management software packages for small and medium companies.
www.qms-software.com
Deloitte Consulting
Customer relationship management consulting.
www.dc.com
The Turning Point, Inc.
Technology-based solution to Customer Relationship Management, providing loyalty-building marketing services to the mortgage industry.
www.ttp-inc.com
RedEye International Ltd.
UK based eCRM experts, providing tailored customer relationship management solutions to ebusinesses. One to one marketing, online direct marketing.
www.redeye.com
Customer Contact World
News about customer relationship management technologies.
www.ccworldnet.com
Deep-Insight
Web-based, customer and employee satisfaction and relationship management assessment services and software.
info.deep-insight.com
CSC e-business Solutions
Provides successful technology solutions such as customer relationship marketing, electronic billing, collaborative supply chain planning, customer care automation, electronic procurement, Extranet communities, and knowledge management.
www.csc.com
The XSEL Group, Inc.
Workshops, tools, and seminars covering a broad range of business topics including customer relationship management, consultative sales training, and knowledge management.
www.xsel.com
Visible Results Limited
Retail loyalty, customer relationship management and gift card applications and services.
www.visibleresults.co.nz
Lagan Technologies Ltd.
Customer Relationship Management (CRM) software solutions aimed at the telco and banking markets.
www.lagan.com
Stream International, Inc.
Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.
www.stream.com
OCG Limited
Group of business psychologists offering consulting in the areas of leadership and team development, customer relationship management, coaching, competency design and performance appraisal.
www.ocg.co.uk
Business Logic Systems Limited
Internet customer support and relationship management software solutions for fixed and mobile carriers.
www.businesslogic.co.uk
Emerging Market Technologies, Inc.
TeleMagic software, a completely customizable customer relationship management solution.
www.emti.com
CRM Leadership Summit
Annual summit on customer relationship management leadership.
www.dci.com
Retek Inc.
Retail enterprise software solutions, including customer relationship management, supply chain management, merchandise planning and optimization. Features case studies and services.
www.retek.com
The Marketing and Management Group
An integrated marketing agency providing public relations, brand development, customer relationship management, strategic, creative and technology/interactive services to clients nationwide.
www.themandmgroup.com
Paul Haseloff
Provides strategic advice, assistance and coaching to organisations implementing customer relationship management and e-marketing solutions and campaigns.
www.paulhaseloff.com
Clear Break Solutions
An e-mail marketing and database system for college and pro athletic teams and organizations. Includes overview of services and associated technology, and customer relationship management plan. Office located in Moraga, California.
www.clearbreaksolutions.com
Informed Decisions Group, Ltd.
Consulting services include customer relationship management, customer knowledge building, information technology strategy and general statistical analytical services.
www.informeddecisionsgroup.com
Stalworth Consulting, Inc.
Technology and management consulting firm focused exclusively on Customer Relationship Management.
www.stalworth.com
Charlwood eMarketing
Online direct response agency specializing in customer relationship management(CRM) solutions, permission email marketing, online contests, email newsletters and promotions.
www.charlwood.com
Imagination
Consults on direct mail, email marketing, sales, customer relationship management and business development.
www.imaginationhq.com
Lean Strategies Group
Lean manufacturing and mass customization consultants. Services include supply chain management, customer relationship management, and shortening time to market for new products.
www.leanstrategies.com
Spectralliance, LLC
Global consultants in telephony, PayTV, internet customer relationship management, business processes and strategic IT issues.
www.spectralliance.com
SmoothStart CRM
Online CRM Customer Relationship Management Solutions including Sales Force Automation (SFA) applications, contact management, marketing automation and customer support.
www.smoothstart.com
ECCS
Resource providing advice and information on customer relationship management in the form of articles, case studies, white papers, industry news, and analysis tools.
www.eccs.uk.com
eCRMGuide
Customer Relationship Management in the E-Business World
www.ecrmguide.com
Carlson Business Media
Services include opt-in email marketing and campaign tracking as well as customer relationship management services.
www.cbmic.com
D3 Logic
Lettershop and electronic communications. Services include fulfillment, direct and bulk mailing, customer relationship management, database development and marketing.
www.mailmpc.com
Marketed Intelligence, Inc.
Specializing in customer relationship management, business analysis, creative marketing and database marketing.
www.marketedintelligence.com
ALeNet, Inc.
Enterprise system consulting, enterprise resource planning (ERP), and customer relationship management (CRM).
www.alenet.com
LoyalTree
A strategy, process, and technology Customer Relationship Management consulting firm specializing in the creation of tailored and customer focused solutions.
www.loyaltree.net
Burntsand
E-business solutions for electronic commerce, customer relationship management, and electronic business intelligence.
www.burntsand.com
RecruitActive
Customer Relationship Management solution for corporate websites to support online recruitment campaigns.
www.recruitactive.com
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