Customer Support
aBIGrNET, Inc.
Services include call center operations, marketing and customer support, e-mail marketing, web site design, interactive CDROM, CD business card's and presentations utilizing new media technology.
www.aBIGrNET.com
Southern Marketing Associates, Inc.
Combines technical skills, resources, and customer support to provide alternative sources of electronic test instrumentation.
www.southernmarketing.com
Ariens Co.
A large manufacturer of lawnmowers and snowblowers. Site includes product information, dealer locations and customer support.
www.ariens.com
Lawrence Lavery and Company, Inc.
Successfully implement your UpShot.com SFA system with database management, customization, training and customer support services.
www.laveryinc.com
WildFaction.com
Sells girls tops, pants, skirts, dresses and accessories. Information on wishlist, customer support, terms and conditions, contacts, and size charts. UK-based.
www.wildfaction.com
Dennhardt and Assoc.
Temporary office support, such as receptionist, word processor, secretary, accounting assistant, customer-service representative, and supervisory personnel.
www.dennhardt.com
Fujifilm World Wide
Product information, customer support, and corporate details.
home.fujifilm.com
Hitachi: John Deere
Starting in 2002, these two firms will integrate all marketing, training, information systems, customer support, parts distribution, for excavators of Hitachi Construction Machinery and John Deere Worldwide Construction & Forestry Division. Illinois, USA; Tokyo, Japan.
www.hitachiconstruction.com
FCC Home Study License Training Course
An audio cassette course for passing the FCC general radiotelephone operator license exam. Includes online ordering, and toll free customer support.
www.licensetraining.com
Eyeglasses International
Offers wholesale eyeglasses and frames with quality service and customer support.
www.eyeglassesinternational.com
Online Virtual Administrative Assistants
Provides secretarial, clerical, desktop publishing, word processing, data entry, Internet research, bulk mailing, web site design and analysis services, and customer support.
www.admintemp.com
Calibre Marketing Services Limited
A marketing support agency with skills in customer surveys and database management.
www.calibre-marketing.co.uk
Infinity Sports International
Offers wagering on major sporting events and toll-free customer support.
www.betoninternet.com
Ditting USA
Coffee grinders manufactured in Swizerland. Sales, service, and customer support.
www.ditting.com
Hess Management.
Printer of catalogs, magazines and softcover educational material. Contains a site map, list of products, and customer support links
www.hessmanagement.com
Online Virtual Administrative Assistant
Provides secretarial, clerical, desktop publishing, word processing, data entry, Internet research, bulk mailing, web site design and analysis services, and customer support.
www.admintemp.com
National Radiological Protection Board
Explains the role of the NRPB, a UK statutory body providing research and advice on protecting people from radiation hazards. Includes glossary of terms, information on several radiological topics, publications and services, training and customer support.
www.nrpb.org
Support Financial Resources, Inc.
Customer-driven mystery shopping and consultative services specializing in the financial services industry.
www.serviceexperiences.com
Point Design, Inc.
Designs and manufactures flexible printed circuits, printed wiring boards and Rigid-Flex circuits. They provide complete customer support from initial design concepts to finished assembled products.
www.point-design.com
Customer Service Review, Inc.
Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.
www.csr-net.com
Knowledge Base
Multi-user system enhances self-service customer support, help desk operations, and document management applications.
www.knowledgebase.net
Pittsburgh Help Desk Institute (HDI)
A forum for professional networking and leadership in technical support and customer service.
www.hdipittsburgh.org
Hollywood Sportsbook
Providing a full-service sportsbook, betting on traditional casino games and customer support.
www.hollywoodsportsbook.com
Online Customer Service
Provides 24 hour online customer service for online businesses who lack in house resources. Test web sites and offer multilingual live support.
www.dmsupport.com
Convention Models & Talent, Inc.
Provides temporary personnel, logistical services and customer support for trade shows and events.
www.cmtagency.com
Lock Stock & Barrel
Supplier of guns and accessories provides product line information, catalog, new product details, shopping cart and customer support.
www.lockstock.com
LiveAdmins.com
Performs order taking, answering services, secretarial tasks, technical support, CRM, sales and customer support, and employment assistance. Offers live chat between assistant and client.
www.liveadmins.com
DeLorme
Publishes maps and mapping software, including street atlases, topographic maps, satellite imagery, and GPS products. Company information and customer support, plus product photos, descriptions, and reviews.
www.delorme.com
CONNECTEL Communications
North America's premier outsourced business-to-business call center offering a complete range of telephone and web-based telemarketing and customer support services.
www.connectel.com
eCare Support Interaction Software
Browser based customer interaction software that facilitates real time interaction between an organization's help desk and their customers. Demos, white papers, and full product description are also available.
www.netopia.com
Keating Technologies Inc.
Provides total market management services including sales, marketing and customer support.
www.keating.com
Drake Power Systems
Suppliers of AC/DC Power Supply systems and Transformers to customer specifications complete with technical support staff for world-wide response.
www.drakepower.com
My Sportsbook
Offers online gaming and sports betting. Backed by 24 hours customer support and secure financial transactions.
www.mysportsbook.com
Advance Kites
Makers of Quatro, Janus, Rhea and Viper controllable parafoils with depower system for kite traction sports. Site includes dealer info and customer support. [English, French and German]
www.advance-kites.com
CustomerFirst
RTI provides CRM systems which provide functionality for customer support, defect tracking, inventory management, time tracking and marketing and sales force automation.
www.custfirst.com
Schindler Group
Manufactures, maintains, and modernizes elevators, escalators, and moving walkways. Includes product descriptions and specifications, news, safety tips, customer support, and corporate information.
www.schindler.com
Yard and Associates
Offers administrative support services, including customer contact and follow-up, surveys, research, and data entry.
www.freeyellow.com
Met Office, Ocean Applications
OA develops, and brings to implementation, the ocean modelling systems required to meet Met Office customer needs. In addition to operational oceanography, support for climate research and seasonal forecasting is supplied, specifically in providing the ocean component of the Hadley Centre's coupled ocean-atmosphere models.
www.metoffice.com
Crutchfield
Offering auto and home video and electronics. Includes product information and customer support.
www.crutchfield.com
Quantum Instruments
Supplier of photographic products, and customer technical support with online instruction manuals.
www.qtm.com
Teton Fly Reels
Teton and Tioga reels. Features dealers, catalog, customer support, and history.
www.tetonflyreels.net
Bohler Thyssen Welding
Customer support and training, technical hot line, help on welding.
www.btwusa.com
Center for Information-Development Management
Committed to providing a focused, expert, and progressive forum to support documentation, training, and customer service managers in creating high performance teams that produce effective and appropriate deliverables. White papers, listserv, publications, conferences, newsletters and members section provided.
www.infomanagementcenter.com
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